SHIPPING POLICY

Effective Date: 8.22.25

At Mantra‑Head LLC (“the Company,” “We,” “Us,” or “Our”), we want your order to arrive quickly, safely, and in great condition. This policy explains how we handle shipping.

1. Processing Time

Orders are typically processed within 3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times are:

Standard Shipping: 5-7 business days
Delivery estimates are provided by the carrier and may vary due to weather, carrier delays, or other factors outside our control.

3. Shipping Locations

We currently ship to:

All 50 U.S. states (including Alaska and Hawaii)

4. Order Tracking

When your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s journey.

5. Risk of Loss

All items are shipped FOB origin, meaning ownership and risk of loss pass to you once the carrier picks up the package.

6. Incorrect Addresses

Please double‑check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

7. Lost or Damaged Packages

If your order is lost or arrives damaged, contact us within 14 days of the delivery date (or expected delivery date for lost packages). We’ll work with the carrier to resolve the issue and, if needed, send a replacement.